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The hidden costs of doing nothing

There is something strange going on in working Netherlands. We build organizations with policies, visions, annual plans, and strategies — but when it comes to social and psychological safety, we remain strikingly silent until it’s too late.

This is not due to a lack of knowledge. We know what unsafe behavior costs:

– €1.7 billion per year in absenteeism.

– A 7% drop in stock value following a scandal.

– One in three employees leaving an unsafe culture.

And that’s not even counting what we don’t see: the stifling of initiative, swallowing ideas, the decline of engagement. People withdrawing instead of contributing. The cost of unsafe behavior is not an abstract moral issue — it’s a business disaster in slow motion.

Yet most organizations wait until something goes wrong. Until a report is filed. Or worse: a headline in the newspaper. Why? Because prevention is hard to measure. Because silence is mistaken for good news. Because “nothing is happening” is a comfortable illusion.

But those who take safety seriously only after an incident are too late.

A safe culture doesn’t arise from protocols after the fact, but from courage beforehand. From giving space for feedback, taking boundaries seriously, and not avoiding discomfort. This doesn’t require a perfect organization, but a brave one.

What does it yield? Less absenteeism. Less turnover. More trust, creativity, and innovation. And above all: people who want to stay.

So yes, unsafe behavior costs billions. But the real price? We pay it every day we do nothing.

And that is a cost organizations can no longer afford.

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