Responsible Disclosure Policy

At ReportApp, we take the protection of sensitive and personal information very seriously. We do everything we can to keep our systems secure, especially since users may report serious situations through our app. However, vulnerabilities may still occur.

If you discover a vulnerability, we would greatly appreciate it if you report it to us. This allows us to take prompt action to improve security and safeguard the privacy of those making reports.

How to report a vulnerability

We kindly ask you to report your findings as follows:

  • Send your report to: team@reportapp.nl

  • Preferably encrypt your message using our PGP key (GPG-compatible) to prevent sensitive information from being intercepted in transit.

  • Include sufficient details for us to reproduce the issue. For example: the URL or screen of the affected module, a description of the problem, and if possible, a proof of concept.

  • Indicate whether you would like to report anonymously or under a pseudonym — we fully respect your choice.

 

We ask you to:

  • Not exploit the vulnerability (i.e., do not read, modify, or delete any reports).

  • Not collect, download, or distribute any confidential data.

  • Refrain from using techniques such as social engineering, DDoS attacks, spam, or exploiting third-party systems.

  • Not create persistent access (such as a backdoor).

  • Not share the vulnerability with third parties until it has been resolved.

  • Delete any confidential data you may have obtained as soon as you have submitted your report.

  • Not upload harmful or unwanted content via content pages, especially if you have admin access.

  • If you intend to actively search for vulnerabilities, please notify us at least one day in advance.

What you can expect from us:

  • You will receive an acknowledgment of receipt and an initial assessment within 5 business days.

  • Your report will be treated with strict confidentiality. You may remain anonymous, and your information will not be shared without your consent, unless legally required.

  • We will keep you informed about the progress and let you know when the issue has been resolved.

  • We will not take legal action against reporters who act in good faith and adhere to these guidelines.

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